UPRIGHT FRAMES
Portrait orientation photos in a property video
Most listing photos are taken wide, because rooms are wider than they are tall and portals display wide images best. Portrait orientation frames still turn up: a staircase, a tall entry, a narrow bathroom, or a set taken on a phone held upright. Mixed into a property sequence, an upright frame can work for a space that is genuinely tall, but a room shot upright usually shows less floor and less of the layout than buyers want. Choose upright frames only where the space calls for them, keep the rest wide, and ListingVideosAI brings the set into one finished video. For any specific format or platform requirement, contact support@listingvideosai.com before ordering.
Photos are used as you upload them; an upright frame is not cropped or widened into a different shape for you.
One listing video uses up to 20 photos.
Last updated October 2026
Sorting upright and wide frames
- 01
Separate the upright frames from the wide ones
Go through the set and note which photos were taken upright. Keep an upright frame where the space is tall, such as a staircase or a two story entry, and swap the others for wide frames of the same room if you have them. Stay at 20 photos or fewer.
- 02
Upload the mixed set to a listing
Create the listing and upload the photos as JPEG, PNG or WebP. Upright and wide frames can be uploaded together.
- 03
Confirm the listing and review
Use one video or a credit and confirm. The result comes back 24 to 72 hours after you send the listing; check how the upright frames work with the wide ones before you use it.
When an upright frame helps
Upright photos work for spaces with height. They work against spaces with width. These cases show the difference.
Staircases and double height entries
An upright frame of a curved staircase or a tall foyer shows the height that a wide frame would crop.
Tall windows and ceilings
A wall of windows or a vaulted ceiling can be the reason an upright frame exists. Keep it if it shows something the wide shots do not.
Narrow hallways and powder rooms
A narrow space may photograph better upright, though one frame is usually enough.
Living rooms and kitchens shot upright
These rooms are about width and flow. An upright frame hides the layout, so replace it with a wide shot if you can.
A whole set taken on a phone held upright
If every photo is upright, consider retaking the main rooms with the phone turned sideways before ordering.
Tall exteriors
A narrow townhouse or a tower can look best upright from the street. Keep it if the building is the point.
Orientation in listing photography
Wide is the listing default
Most MLSs and listing portals display photos in a wide frame, which is why photographers shoot rooms that way.
Upright frames crop the floor
Turning the camera upright fits more ceiling and less floor, which hides the layout of most rooms.
Height is the exception
Staircases, tall entries, vaulted ceilings and narrow buildings are where photographers deliberately shoot upright.
Phones invite upright shooting
Agents taking quick phone photos often hold the phone upright out of habit, which produces a set of narrow frames.
Format questions go to support
For a specific format, aspect or platform requirement, contact support@listingvideosai.com before ordering.
Upright or wide for each space
| Space | Better orientation | Why |
|---|---|---|
| Living room | Wide | Shows width and flow |
| Kitchen | Wide | Shows the layout and the work area |
| Staircase or tall foyer | Upright | Shows the height |
| Powder room or narrow hall | Either | Depends on the space |
| Front of a narrow townhouse | Upright | Fits the whole facade |
| Back yard | Wide | Shows the extent of the space |
What are portrait orientation photos?
Portrait orientation photos are images taken with the camera or phone held upright, so the frame is taller than it is wide. In a ListingVideosAI video they are uploaded with the wide frames and used as photographs in the property sequence; nothing is promised about the shape of the finished video itself.
It is not a format choice for the video. Questions about the video's format or a platform requirement go to support@listingvideosai.com before ordering.
Questions about upright photos
Can I upload photos taken upright?
Yes. They are accepted like any other JPEG, PNG or WebP photo, up to 50 MiB each.
Should I shoot rooms upright?
Usually not. Most rooms are about width, and an upright frame hides the floor and the layout. Shoot upright for tall spaces such as staircases.
All my phone photos are upright. What should I do?
Retake the main rooms with the phone turned sideways if you can. Keep upright frames for the tall spaces.
Will an upright photo be cropped to fit?
Photos are used as you upload them. For any format or platform requirement, contact support@listingvideosai.com before ordering.
Can I mix upright and wide frames?
Yes. A few upright frames for tall spaces among wide room frames is a common mix.
What is one video for a listing with mixed photos?
One listing video is $15 one-time for one listing video, or one plan credit, for up to 20 photos of the property.
Related photo sources
The photos are already there
Keep upright frames for tall spaces
Sort the upright and wide frames, create the listing, upload the set and confirm when each room is shown at its best.
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