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ListingVideosAI questions, answered
Short, direct answers for real estate agents and photographers about ListingVideosAI: what a listing video is and what it is not, which photos to send and how many, when the 24 to 72 hours start, how One Listing Video, plans and credits work, and who owns the photos. Each answer links to the page with the details.
30 questions in 5 topics
About ListingVideosAI
- What is ListingVideosAI?ListingVideosAI turns the listing photos you already have into a finished property marketing video, delivered 24 to 72 hours after you send the listing.
- What is a listing video?A listing video presents one property for sale as a marketing video, so buyers see the home as one story instead of a folder of separate pictures.
- Who is ListingVideosAI for?ListingVideosAI is for real estate agents with a listing to launch or promote who need a video but do not want another editing job.
- Do I need to film the property for a listing video?No. ListingVideosAI makes the video from the listing photographs you already have, so there is no filming trip, no videographer visit and no new shoot.
- Is a listing video the same as a virtual tour?No. A ListingVideosAI listing video is a marketing video made from your still photos. A virtual tour lets the viewer move through the home.
- What does a ListingVideosAI video look like?A ListingVideosAI video brings your listing photos together into a considered sequence with restrained motion and quiet pacing that keeps the rooms in focus.
- Are listing videos worth it?A listing video is worth it when the listing needs one and making it yourself keeps getting postponed. ListingVideosAI sells the finished video.
- Can I make a listing video myself?Yes, with editing software and time, but that is another editing job on top of the listing. ListingVideosAI sells the finished video instead.
Choosing and sending photos
- Which photos can I send to ListingVideosAI?You can send up to 20 JPEG, PNG or WebP photos of one property. Each photo can be up to 50 MiB, with 2 GiB in total for the listing.
- How many photos can I use in a listing video?One ListingVideosAI video uses up to 20 photos of one property. Choose the exterior, the main rooms and the details that make the home recognizable.
- Which photos should I use for a listing video?Use photos that cover the exterior, the main rooms and the details that make the home recognizable. You choose the photos, up to 20 per listing.
- Can I send video clips to ListingVideosAI?No. ListingVideosAI makes the listing video from still photographs only, so video clips are not accepted. Send up to 20 JPEG, PNG or WebP photos instead.
- Can I upload photos now and send the listing later?Yes. Uploaded photos are saved to the listing, so you can come back before confirming it. The video is not started until you confirm the listing.
Ordering and turnaround
- How do I order a listing video?Create a listing in the app, upload up to 20 photos, choose one video or a plan, then confirm the listing when the photos are ready.
- How long does a listing video take?The finished ListingVideosAI video is delivered 24 to 72 hours after you send the listing, which happens when you confirm it, not when you pay.
- Does paying start my listing video straight away?No. Buying a video or a plan, or uploading photos, does not commit the listing. You check your photos and confirm the listing before the video is made.
- Do I review the listing video before I publish it?Yes. You receive the finished video, review it, and then decide where it goes in your property marketing, for example your next listing post.
- Can I get a vertical listing video for Reels or TikTok?If you need a specific format or aspect ratio, such as vertical for Reels or TikTok, email support@listingvideosai.com before ordering to check it.
- How do I contact ListingVideosAI?Email support@listingvideosai.com. If you have a format, aspect ratio, branding, logo or platform requirement, contact support before ordering.
- How do I sign up for ListingVideosAI?Sign up at app.listingvideosai.com with Google or an email address. Then create your first listing, upload the photos and choose a video or plan.
Pricing and credits
- How much does a listing video cost?ListingVideosAI sells one finished listing video as a one time purchase, or a monthly plan of 3, 10 or 20 videos for agents with regular listings.
- Can I buy one listing video without a subscription?Yes. One Listing Video is a one time purchase for a single listing video, with no subscription, and the purchased credit never expires.
- What is a listing video credit?A video credit covers one listing: one finished video for one property, from up to 20 photos. Plans add credits monthly; One Listing Video buys one.
- Do unused listing video credits roll over?Yes. Unused monthly ListingVideosAI credits roll over up to the cap of your plan, so a quiet month carries over to a busy one. Purchased ones never expire.
- Do purchased listing video credits expire?No. A purchased ListingVideosAI credit, such as One Listing Video, never expires, so you can buy it now and use it on a later listing.
- Which ListingVideosAI plan should I choose?Match the plan to your listings each month: Starter for 3 videos, Pro for 10, Studio for 20, or One Listing Video for a single listing.
- How do I cancel my ListingVideosAI subscription?Subscriptions bill monthly and renew until canceled. Contact support@listingvideosai.com for help with cancellation; canceling stops future renewals.
Your photos and your information
- Do I keep ownership of my listing photos?Yes. You keep ownership of the photos you submit to ListingVideosAI. You need the rights to use them, and you should keep your own source copies.
- Can I use my photographer's photos in a listing video?Only if you have permission to use them that way. Upload only photos you have the rights to use, so check the terms agreed with your photographer.
- Does ListingVideosAI sell my personal information?No. ListingVideosAI does not sell personal information. The Privacy Policy explains what is collected, how it is used and how to make a privacy request.
The photos are already there
Make the video the next thing you finish.
Upload up to 20 photos, choose one video or a plan, and send the listing when the photos are ready.
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