---
title: "How Do I Contact ListingVideosAI Support?"
url: https://www.listingvideosai.com/faq/how-do-i-contact-listingvideosai/
last_updated: 2026-10-13
---

# How do I contact ListingVideosAI?

Email support@listingvideosai.com. If you have a format, aspect ratio, branding, logo or platform requirement, contact support before ordering. Billing and cancellation help goes to the same address.

Support also helps with subscription cancellation.

For general questions about how the service works, the homepage FAQ and this FAQ cover the basics.

Next step: [Homepage FAQ](https://www.listingvideosai.com/#faq)

## Related questions

- [Can I get a vertical listing video for Reels or TikTok?](https://www.listingvideosai.com/faq/can-i-get-a-vertical-listing-video-for-reels/): Ask support before ordering if you need a specific format.
- [How do I cancel my ListingVideosAI subscription?](https://www.listingvideosai.com/faq/how-do-i-cancel-my-listingvideosai-subscription/): Contact support; canceling stops future renewals.
- [How do I sign up for ListingVideosAI?](https://www.listingvideosai.com/faq/how-do-i-sign-up-for-listingvideosai/): With Google or email at app.listingvideosai.com.
- [Does ListingVideosAI sell my personal information?](https://www.listingvideosai.com/faq/does-listingvideosai-sell-my-information/): No. Personal information is not sold.

Last reviewed 2026-10-13 by ListingVideosAI.

## Make the video the next thing you finish.

Upload up to 20 photos, choose one video or a plan, and send the listing when the photos are ready.

[Create a Listing Video](https://app.listingvideosai.com/sign-up)